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How to Effectively Eliminate QuickBooks Error PS038?

The QuickBooks payroll feature is one of the most used functions of the application. You need to update the payroll function regularly and download maintenance releases to operate the function correctly. One of the common payroll errors in QuickBooks is the QuickBooks error PS038. The error code can occur due to many reasons, like an outdated QB Desktop. In this article, we will learn about the solutions to eliminate QuickBooks error code PS038 once and for all.

If you are having difficulty understanding the troubleshooting steps or are unable to resolve the error code on your own, you can reach out to us at 1-855-856-0042 and get assistance from our technical team.

Common Reasons behind the QuickBooks Payroll Error PS038?

QuickBooks error message PS038 can occur due to the following possible reasons –

  • An outdated QuickBooks Desktop application is one of the most apparent reasons for the error code PS038.
  • You might be using an incorrect method to download the payroll function in QuickBooks.
  • You are trying to send the payroll paychecks online, leading to stuck paychecks.
  • A damaged or corrupted company file can cause the payroll error in QuickBooks.
  • You have an inactive bank account, or there are problems with the QB payroll subscription.

Recommended to read : How to fix Quickbooks error 1603

Resolving the QB Update Error PS038 with Effective Steps

You Can effectively eliminate QuickBooks Desktop error PS038 by following the solutions given below –

Solution 1 – Back Up Your Company File and Payroll Data from the File Menu

You need to create a local company file backup to address the QuickBooks payroll update error.

  1. Go to the QuickBooks Filemenu to select the Backup Company option and select the Create Local Backup
  2. When the backup window pops up, select Local Backupand go to the Options
  3. From the Backup Optionswindow, select Browse and choose a local to save the backup file.
  4. Hit OKand rerun the QuickBooks payroll feature to check the status of the error code PS038.

Solution 2 – Find the Stuck Paychecks Online from the Filter List

Stuck paychecks are the main reasons behind the payroll error PS038 in QuickBooks Desktop. To resolve the issue, you need to identify the paychecks in the following manner –

  1. Open your QuickBooks Desktopand go to the Edit tab to select the Find
  2. Choose the Advancedoption and go to the Choose Filter tab to locate the filter list.
  3. Select Online Statusand choose the drop-down list from the right-hand panel to find the stuck paychecks.
  4. Select Online to Send and select the Unsent Paychecksfrom the Find
  5. Once the paychecks are identified, you can run the Verify and Rebuild Datatool to resolve the issue.
  6. Run QB payroll once the paychecks are sent and see if the error code PS038 is rectified.

Also read this blog: Stumbled upon QuickBooks error 248? Here are the best ways to fix it!


QuickBooks error PS038 can be reliably terminated by following the solutions mentioned above. If you followed the steps and the error code persists, you can reach out to us at 1-855-856-0042 and get assistance from our team of experts.

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